Effective date: July 25, 2026

Bash & Splash FL Party Rentals respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, contact us, create an account, request information, obtain a quote, make a reservation, submit a payment, or otherwise interact with our business.

This policy applies to information collected through:

• https://bashandsplashfl.com/
• Our online rental and reservation system
• Email, telephone, and text communications
• Contact and booking forms
• Social-media communications
• In-person rental transactions

In this policy, “Bash & Splash FL Party Rentals,” “we,” “us,” and “our” refer to Bash & Splash FL Party Rentals.

1. Information We Collect

Information you provide

We may collect information you provide directly to us, including:

• Name
• Email address
• Telephone number
• Billing address
• Delivery or event address
• Event date, time, and rental period
• Rental products and services requested
• Delivery instructions
• Venue, surface, access, gate, parking, and setup information
• Special requests or event details
• Account information
• Quotes, reservations, invoices, contracts, and acknowledgments
• Communications you send to us
• Reviews, photographs, or other content you voluntarily submit
• Payment and transaction information
• Any other information you choose to provide

Payment information

Payments may be processed by a third-party payment provider. The payment provider may collect your payment-card number, billing details, and other information needed to process the transaction.

We generally receive transaction confirmation and limited payment information rather than your complete payment-card number.

Information collected automatically

When you use our website, Booqable and other service providers may automatically collect information such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Referring website
• Dates and times of visits
• Website interactions
• Shopping-cart activity
• Rental dates selected
• Cookie and similar technology information
• Approximate location derived from your Internet Protocol address

2. How We Use Information

We may use information to:

• Respond to questions and rental inquiries
• Provide quotes and confirm availability
• Create and manage customer accounts
• Create, process, and manage reservations
• Process payments, deposits, refunds, and adjustments
• Deliver, install, inspect, service, and retrieve rental equipment
• Confirm event locations, surfaces, access, power, space, and setup requirements
• Communicate about reservations, deliveries, pickups, weather, safety, payments, or schedule changes
• Provide customer support
• Send confirmations, reminders, invoices, contracts, receipts, and other transaction documents
• Maintain rental, customer-service, accounting, tax, insurance, and business records
• Improve our website, inventory, products, services, and customer experience
• Detect or prevent fraud, theft, misuse, security incidents, or unlawful activity
• Protect our customers, employees, equipment, property, and legal rights
• Enforce our rental agreements, policies, and other terms
• Comply with applicable legal and regulatory obligations
• Send promotional communications when you have agreed to receive them or when otherwise permitted by law

3. Booqable and Online Reservations

Our website and online rental system are powered by Booqable.

When you browse rental products, select dates, create an account, request a quote, submit an inquiry, make a reservation, sign a document, or complete an order, information may be collected, stored, or processed through Booqable on our behalf.

This may include:

• Contact information
• Customer-account information
• Delivery and event details
• Rental selections
• Quotes and reservations
• Orders and invoices
• Contracts and signatures
• Payment status
• Notes and custom-field information
• Communications related to your transaction

Booqable and its authorized service providers handle information according to their own privacy, security, and data-processing terms.

4. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to:

• Operate essential website features
• Maintain customer accounts
• Remember rental dates and shopping-cart selections
• Support checkout and payment processing
• Prevent fraud and maintain security
• Remember preferences
• Measure website performance
• Understand how visitors use the website
• Support analytics or advertising when those services are enabled

Some cookies may be necessary for the website, customer account, cart, or checkout to function.

You may be able to block or delete cookies through your browser settings. Blocking necessary cookies may prevent parts of the website or reservation system from working properly.

5. Analytics and Advertising

We may use website analytics tools to understand traffic, website performance, and customer interactions.

If Google Analytics or similar tools are enabled, those providers may collect information through cookies and similar technologies, including device information, browser information, approximate location, pages viewed, and website interactions.

We may also use advertising or social-media tools to measure campaigns or communicate with potential customers.

Your browser, device, cookie settings, or the applicable provider may offer controls for analytics and advertising information.

6. Email and Text Communications

We may use your email address or telephone number to communicate about:

• Questions and quote requests
• Availability
• Reservation confirmations
• Contracts and invoices
• Payments and refunds
• Delivery and pickup
• Weather or safety concerns
• Changes to your reservation
• Customer-service matters

Messages directly related to a quote, reservation, payment, delivery, pickup, or rental are considered transactional communications.

When you agree to receive promotional communications, we may also send information about rentals, offers, services, or events.

You may unsubscribe from promotional emails using the unsubscribe instructions provided in the message or by contacting us.

You may opt out of promotional text messages by replying STOP when that option is provided. Message and data rates may apply.

Opting out of promotional communications will not prevent us from sending messages reasonably necessary to administer an active quote, reservation, payment, delivery, or rental.

7. How We Share Information

We may share information with service providers that help operate our business, including:

• Website and online reservation providers
• Payment processors
• Email and text-messaging providers
• Hosting, cloud-storage, and security providers
• Analytics and advertising providers, when enabled
• Accounting, bookkeeping, tax, insurance, and legal professionals
• Employees or contractors assisting with delivery, setup, service, or pickup
• Customer-support and operational service providers

These providers may receive information reasonably necessary to perform their services.

We may also disclose information:

• When required by law, subpoena, court order, or government request
• To investigate suspected fraud, theft, misuse, or security incidents
• To enforce our contracts, rental policies, or legal rights
• To protect customers, employees, equipment, property, or public safety
• In connection with a merger, acquisition, financing, sale, transfer, or reorganization of the business

We do not sell or rent personal information for monetary compensation.

8. Information Retention

We retain information for as long as reasonably necessary to:

• Complete and administer reservations
• Provide customer service
• Maintain transaction and payment records
• Comply with accounting, tax, insurance, legal, and contractual requirements
• Resolve disputes
• Prevent fraud and misuse
• Protect safety and property
• Enforce our agreements and policies

Retention periods may differ depending on the type of information and why it was collected.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, use, alteration, loss, or disclosure.

However, no website, internet transmission, electronic database, or storage system can be guaranteed completely secure. Please do not send highly sensitive information through ordinary email, text messages, or unsecured website forms.

10. Your Privacy Choices

You may contact us to request that we:

• Confirm whether we maintain information about you
• Provide access to certain information
• Correct inaccurate contact or account information
• Delete certain information when legally and operationally permitted
• Close your customer account
• Stop sending promotional communications

We may need to verify your identity before completing a request.

Some requests may be limited when information must be retained to:

• Complete a transaction
• Administer a current reservation
• Maintain tax, accounting, or insurance records
• Comply with legal obligations
• Prevent fraud
• Protect safety
• Resolve a dispute
• Enforce an agreement

11. Children’s Privacy

Our website and rental services are intended for adults arranging rentals and events. They are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information to us without appropriate permission, please contact us so we can review and delete it when appropriate.

12. Third-Party Websites and Social Media

Our website may link to third-party websites and services, including:

• Facebook
• Instagram
• TikTok
• Google
• Payment providers
• Mapping and review services
• Other external websites

We do not control the privacy, security, or content practices of third-party services. Information you provide directly to a third party is governed by that party’s own privacy policy and terms.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technologies, or legal obligations.

When this policy is updated, the revised effective date will appear at the top of the page. The revised policy will apply to future interactions and information processing as permitted by law.

14. Contact Us

Questions or privacy requests may be submitted using the following information:

Bash & Splash FL Party Rentals
Oviedo, Florida
Website: https://bashandsplashfl.com/
Contact page: https://bashandsplashfl.com/pages/contact
Email: [email protected]
Phone or text: (407) 796-1914